Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Digital downloads
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
Love Paper Rainbow needs to collect personal information from the people we service (customers) and suppliers with whom we have a business relationship with to effectively and compliantly carry out our everyday business functions and activities,and to provide the products and services defined by our business type. This information can include (but is not limited to),name,address,email address,private and confidential information and payment details.
Under no circumstances will the company utilize this information for marketing purposes or share this information with a 3rd party.
All contact with individuals and suppliers is relative to the delivery of the contracted goods.
Frequently Asked Questions
MY ORDER DIDN'T ARRIVE
In the rare circumstance that an order is lost, I will post you another order out asap at no extra expense!
WHERE ARE YOU BASED?
Heighington, Lincolnshire, United Kingdom
AM I ABLE TO COLLECT IF I LIVE NEARBY?
Certainly! Please contact me before purchase.